Returns & Exchanges
At Gramicci, we stand by the durability and quality of our outdoor apparel, but we understand that sometimes the fit or style isn't quite right. We offer a 30-day window for returns and exchanges on all items in their original, unwashed condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging and include the packing slip provided in the portal to ensure faster processing.
- 3.Ship It Back
Print your prepaid shipping label, secure it to the outside of your package, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned gear, we will process your refund or ship out your exchange within 5-7 business days.
